Shipping & Delivery

We are committed to delivering greenhouse-fresh, high-quality plants directly to your door.

  • Processing: All orders are dispatched within 1–2 business days.

  • Carriers: We ship across the USA and Canada via USPS and FedEx.

  • Weather Protection: We do not pause for cold weather. Complimentary heat packs are included with all live plants during winter to ensure they arrive safe and warm.

  • Free Shipping: We are proud to offer Free Shipping on all standard orders.

Exclusive Private Delivery ($400+ or Bulk)

For our collectors and wholesale partners, we provide a dedicated private shipping service. Orders exceeding $400 or bulk purchases qualify for this personalized, white-glove delivery at no extra cost.

Note: Please contact us directly before placing bulk or high-value orders to coordinate your specialized delivery schedule.

30-Day Live Arrival Guarantee

Your peace of mind is our priority. All plants are covered by our 30-Day Live Arrival Guarantee. If your plant arrives damaged or unhealthy:

  1. Contact us within 30 days of delivery.

  2. Provide clear photo evidence of the plant and packaging.

  3. Choose your preferred resolution: a Full Replacement, Refund, or Store Credit.

Customer Support

Our team is here to help you grow! For care instructions or order support:

  • Hours: Monday – Friday | 9 AM – 5 PM

  • Contact: Info@plantlovers.store

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