Delivery & Return

We offer free shipping across the USA and Canada on all orders. Plants are carefully packed and shipped within 1–2 business days using trusted carriers to ensure safe arrival. Every order is covered by our Live Arrival Guarantee. If your plant arrives damaged, we’re happy to offer a replacement, refund, or store credit with photo proof. Returns are accepted within 30 days for your peace of mind.

Our Shipping Service

Delivery Options Overview

Fast, safe, and free shipping on all orders across the USA & Canada.
Our plants are greenhouse-grown and carefully packed, then shipped within 1–2 business days using trusted carriers like USPS & FedEx.

To protect plants during extreme weather, heat packs are included free of charge with winter shipments. Every order is backed by our 30-day Live Arrival Guarantee, so you can shop with confidence.

We also offer free shipping through our own shipping service.
For bulk orders or purchases over $400, please contact us directly to place your order and receive personalized support

Our Recent Shipments

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FAQs

Where do you ship?

We currently ship across the USA and Canada. All plants are carefully packed and shipped using trusted carriers like USPS & FedEx.

How long does shipping take?

Orders are processed within 1–2 business days and shipped the next business day.
Delivery time depends on your location, but most orders arrive within 1–3 business days after shipping.

Do you offer free shipping?

Yes ✅
We offer free shipping on all orders.
For bulk orders or purchases over $400, please contact us directly to place your order and receive personalized assistance.

How do you protect plants during shipping?

All plants are greenhouse-grown and professionally packed.
During extreme or cold weather, we include heat packs free of charge to ensure plants arrive safely and healthy.

What if my plant arrives damaged?

Your order is covered by our 30-day Live Arrival Guarantee.
If your plant arrives damaged, simply contact us with photo proof, and you can choose between:

  • A replacement plant

  • A refund

  • Store credit

Do you accept returns?

Yes. We accept returns within 30 days.
If there is any issue with your order, our support team is available Monday–Friday, 9 AM – 5 PM to help you.

Need a Help?